FAQ

WHAT IS THIS?! [a center for ants?!]

What in the world is the United States of Awkward?

I'm glad you asked! The United States of Awkward is a clothing brand aimed at providing clever designs based on Fandoms and other Pop Culture references. BUT -- really it's for those, like myself, who are high-key trying to be hype AF, but are low-key awkward/geek/nerd/weeb/(insert relevant adj. here) on the inside.

What are your shirts made out of?

All shirts are made out of 100% cotton, unless otherwise stated.  I haven't yet chosen a default garment, but rest assured they are all equally awesome. (Shirt contents will be listed in each description.) Please email me for any further questions in regards to fiber contents.

How are your shirts produced?

All shirts are screen printed with waterbase inks (unless otherwise stated). Waterbase inks are specifically chosen to give you the softest print possible. They shouldn't fade and will continue to to get soft as you wash. If plastisol inks are listed, rest assure that they will be as thin as possible as to not feel like a rubber stamp on your chest. Yay!~

Buuuut, will they shrink thooo?!

As with most 100% cotton garments, there is very minimal shrinkage to be expected. However, it is recommended that you wash your garments inside out, cold water and tumble dry low! If you are unsure, just ask mom, she'll know what to do. ;) 

What is the fit of said shirts?

Most of the shirts are unisex sizing (unless otherwise stated). Please refer to sizing charts 

Shirt Sizing Chart

 

Spicey HeiHei Sizing Chart

Social Club Sizing Chart

 

SHIPPING 

How long does shipping take?

Our turnaround is around 24 hours to process an order, but may take up to 3 days. After processing, you should expect your package within 5-7 business days.

RETURNS & EXCHANGES

How can I exchange my shirt?

I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations after an order is placed.
But please contact me if you have any problems regarding your order.
The following items can't be returned or exchanged --
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Items on sale
  • Items purchased at conventions
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PAYMENT

How secure are my payments?

Shopify is certified Level 1 PCI DSS compliant. It includes an SSL certificate that uses industry standard 128-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.